Hospital discharge or time-sensitive ride? Call (971) 287-7766
Rear view of an AtlasCare wheelchair-accessible vehicle with the ramp deployed, showing the interior seating and securement area
For Hospitals, Facilities & Care Teams

Wheelchair-Accessible Transportation for Hospitals and Care Facilities

AtlasCare helps hospitals, clinics, rehabilitation centers, skilled nursing facilities, assisted living communities and other care teams arrange reliable wheelchair-accessible transportation for medically stable patients who need more support than a standard ride, but do not require ambulance-level medical care.

Arrange transportation for a patient or resident without creating a portal account. Check availability and estimated pricing for one trip.

Between a Ride and an Ambulance

The Right Level of Support Between a Ride and an Ambulance

Not every medically stable patient is well served by a rideshare, taxi, or conventional wheelchair van. AtlasCare provides a higher-support transportation option for passengers who may need:

  • Private transportation reserved for the passenger
  • Wheelchair-accessible transportation
  • Assistance between the vehicle and accessible entrances
  • Wait & Return transportation
  • A caregiver or family member to ride along
  • Tilt, recline, or elevated-leg positioning

One family member, caregiver, or care-team member may accompany the passenger at no additional charge.

A Better Option for Your Patients

An Easier Way to Coordinate Patient Transportation

When a patient is ready to leave, transportation shouldn't become the reason a safe discharge is delayed.

AtlasCare works directly with discharge planners, case managers, social workers, and facility teams to quickly confirm appropriate wheelchair-accessible and ambulatory transportation, helping reduce transportation-related delays and the time your staff spends coordinating rides.

For organizations that use AtlasCare regularly, authorized staff can also receive streamlined facility access for easier trip coordination, centralized billing options, and real-time visibility into ride status.

Hospital & Facility Discharges

Coordinate private wheelchair-accessible or ambulatory transportation for a dependable discharge pickup to home, assisted living, skilled nursing, rehabilitation, memory care, or another post-acute destination.

AtlasCare accommodates same-day and time-sensitive discharge requests, with availability confirmed by phone so your team can plan around a reliable pickup time.

Facility-to-Facility Transportation

When a patient's care continues at another facility, arrange private wheelchair-accessible or ambulatory transportation for the transfer between hospitals, rehabilitation facilities, skilled nursing facilities, assisted living communities, and other care settings.

For appropriate patients, AtlasCare provides a comfortable alternative to ambulance transportation when medical care or monitoring en route is not required.

Medical Appointment Transportation

For cancer treatment, procedures and surgery, rehabilitation, imaging, specialty appointments, and other outpatient medical care, schedule wheelchair-accessible or ambulatory transportation to and from the visit.

Includes round-trip and Wait & Return options for dependable return transportation after the appointment.

One Patient Trip

Need to Arrange One Trip?

Check availability and estimated pricing for a hospital discharge, medical appointment, facility transfer, or other patient trip — without requesting portal access.

Check Availability for One Trip

We’ll confirm availability and pricing before the trip is reserved.

  • No portal account required
  • Wheelchair-accessible and ambulatory transportation
  • Same-day requests based on availability
  • Facility or patient payment options
  • Direct handoff available when requested

Need same-day transportation? Call (971) 287-7766 for the fastest availability confirmation. Most requests are confirmed within 30 minutes.

Ongoing Coordination

Coordinate Transportation Regularly?

Facility Portal access is available for organizations that arrange ongoing or recurring transportation and want a streamlined way to manage trip requests and ride activity. It is never required to arrange a single trip.

Request Facility Portal Access
Advanced Positioning

When a Patient Needs More than a Standard Wheelchair

Some medically stable passengers need more positioning support than a standard wheelchair can provide, but do not require a stretcher or ambulance transportation for medical reasons.

AtlasCare offers the Broda Traversa, an advanced positioning wheelchair with tilt, recline, and elevated-leg support designed to provide greater comfort and postural support during transportation.

Ideal for passengers:

  • Recovering from surgery or a procedure
  • Traveling to or from cancer treatment
  • Experiencing significant fatigue or discomfort
  • Managing orthopedic or mobility limitations
  • Traveling longer distances for specialty care
  • Who benefit from tilt, recline, or elevated-leg positioning

The Traversa does not replace medically necessary stretcher or ambulance transportation. AtlasCare transports medically stable passengers who can safely travel in an appropriate seated position and do not require medical monitoring or ambulance-level care during transportation.

Not sure which level of transportation is appropriate? Call (971) 287-7766 to discuss the passenger's mobility and positioning needs.

Is It the Right Fit?

Is AtlasCare Appropriate for This Patient?

When AtlasCare May Be Appropriate

AtlasCare provides wheelchair-accessible and ambulatory non-emergency medical transportation. AtlasCare may be appropriate when the patient:

  • Is medically stable for non-emergency transportation
  • Can safely travel in an appropriate seated position
  • Needs wheelchair-accessible transportation
  • Needs assistance between the vehicle and accessible entrances
  • Would benefit from private rather than shared transportation
  • Would benefit from tilt, recline or elevated-leg positioning

When AtlasCare May Not Be Appropriate

AtlasCare does not provide emergency or ambulance-level medical transportation.

  • Patients who require medical monitoring during transportation
  • Patients who must remain supine for medical reasons
  • Patients who otherwise require medically necessary stretcher or ambulance transportation

Unsure? Call (971) 287-7766. We'll help determine whether the passenger's transportation and positioning needs can be safely accommodated by AtlasCare.

Coordinate Transportation Regularly?

AtlasCare Facility Portal

Facility Portal access is available for organizations that coordinate transportation regularly or manage recurring trips, giving authorized staff a streamlined way to submit and track requests in one place.

Key benefits for facility partners:

  • Submit transportation requests without repeating intake details
  • Coordinate recurring and repeat trips
  • Centralized transportation coordination for your team
  • Volume-based facility pricing
  • Facility invoicing or individual-pay options
  • Real-time visibility into ride status and estimated arrival times
  • Easy-to-use platform designed for HIPAA compliance

Healthcare facilities can request a single wheelchair-accessible or ambulatory medical transportation trip from AtlasCare without creating a Facility Portal account. Check availability for one trip →

Request Facility Portal Access

Tell us a little about your organization. Within 24 hours, you'll receive a welcome email with a short walkthrough video, plus a separate invitation email to set your password and log into the Facility Portal. An AtlasCare team member will also call to finalize your team's access and discuss volume-based pricing.

Step 1 of 3: Organization

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Frequently Asked Questions

Frequently Asked Questions

Do we need a Facility Portal account to arrange one trip?

No. Healthcare facilities can request a single wheelchair-accessible or ambulatory medical transportation trip from AtlasCare without creating a Facility Portal account. Facility Portal access is available for organizations that coordinate transportation regularly or manage recurring trips.

Can AtlasCare accommodate same-day hospital discharges?

Same-day transportation may be available depending on vehicle and driver availability. For time-sensitive discharge transportation, call (971) 287-7766 for the fastest availability confirmation.

Do you transport wheelchair users?

Yes. AtlasCare provides wheelchair-accessible transportation for passengers who can safely travel seated in an appropriate wheelchair and do not require ambulance-level medical care.

What if a standard wheelchair doesn't provide enough positioning support?

For appropriate passengers, AtlasCare offers the Broda Traversa, providing tilt, recline and elevated-leg positioning. This may provide an alternative when additional positioning or comfort is needed but stretcher transportation is not medically necessary.

Can a family member or caregiver accompany the passenger?

Yes. One family member, caregiver or care-team member may ride at no additional charge.

Can the patient pay directly?

Yes. Trip estimates can be sent to the patient or patient's family member for approval and payment. Facility invoicing may also be available for approved facility partners.

How quickly will we know whether AtlasCare can accept a request?

Most requests are confirmed within 30 minutes. For urgent or same-day discharge needs, calling (971) 287-7766 is the fastest way to check availability.

Need Transportation for a Patient or Resident?

Check availability and estimated pricing for one trip. No portal account required.